Terms of Use
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TERMS OF USE
of the Platform "Beezybee"
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Last updated: July 2026
Version: 2.1
Operator:
Beezybee, Owner Dirk Bock (Sole Proprietor)
Theodolindestr. 32a
76744 Wörth am Rhein
Value Added Tax Identification Number pursuant to Section 27a of the German VAT Act (UStG): DE184048859
These Terms of Use (hereinafter the "Use Agreement") supplement the General
Terms and Conditions (AGB) of the Platform "Beezybee" and govern the conduct
of users, safety provisions as well as operational guidelines for the use of
the Platform. They apply to both business verticals of the Platform:
(a) Beezybee — peer-to-peer intermediation of neighborhood help and
casual work (neighborhood help marketplace);
(b) Borrowbee — peer-to-peer intermediation of rental transactions
(item rental marketplace);
By registering for and using the Platform, the user accepts this Use
Agreement in its respective applicable version.
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Section 1 RULES OF CONDUCT
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(1) Principles of Interaction
All users undertake to interact with one another in a respectful,
non-discriminatory and lawful manner. The Platform serves the purpose
of mutual help and fair exchange.
(2) Prohibited Conduct
The following conduct is expressly prohibited and leads to the sanctions
set out in Section 10:
a) Hate Speech, Discrimination and Harassment
Any form of hate speech, racist, sexist, homophobic or transphobic,
religious or other discrimination, as well as harassment, threats or
intimidation of other users is prohibited. This includes content in
profiles, messages, ratings and any other communication via the
Platform.
b) False Profiles and Identity Deception
The creation of fake profiles, the use of false identities, the
pretense of qualifications or experience, as well as the multiple
registration of the same natural person are prohibited.
c) Spam and Platform-Unrelated Advertising
The sending of unsolicited mass messages, advertising for external
services, products or platforms, as well as any form of commercial
self-promotion outside the intended Platform functions is prohibited.
d) Rating Manipulation
The creation of false ratings (positive or negative), the exchange
of courtesy ratings, the offering or acceptance of consideration for
ratings, the use of multiple accounts to influence ratings, as well
as coercing other users into specific ratings are prohibited.
e) Circumvention of the Platform (Off-Platform Deals)
*** PARTICULARLY IMPORTANT NOTICE ***
The intermediation and handling of jobs and transactions MUST take
place exclusively via the Beezybee Platform. The following are
expressly prohibited:
- Inviting or inducing other users to handle transactions outside
the Platform;
- Exchanging personal contact data (telephone numbers, email
addresses, social media profiles, messenger contacts) for the
purpose of circumventing the Platform;
- Accepting or making payments outside the Beezybee payment
system;
- Conducting price negotiations outside the in-app functions;
- Handling follow-up jobs with a user intermediated via Beezybee
without renewed Platform intermediation.
CONSEQUENCE: Violations of this prohibition may lead to the IMMEDIATE
AND PERMANENT SUSPENSION of the user account, in particular in the
case of serious or repeated violations. In addition, the Operator
reserves the right to assert lost intermediation fees as damages.
In the case of systematic circumvention, we reserve the right to
assert further claims.
f) Disclosure of Personal Data Before Job Assignment
The disclosure of personal data (in particular addresses, telephone
numbers, email addresses) to other users before the confirmed job
assignment or booking via the Platform is prohibited. The exchange of
relevant contact data takes place only after assignment via the
Platform and only to the extent necessary for the performance of the
job.
g) Price Negotiations Outside the App
Price negotiations, price arrangements and remuneration agreements
may be conducted exclusively via the functions provided in the app.
Any arrangement aimed at circumventing the fee or price structures
provided by the Platform is prohibited.
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Section 2 PREVENTION OF UNDECLARED WORK
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*** CRITICAL SECTION — PLEASE READ CAREFULLY ***
(1) Principle
Beezybee exclusively intermediates lawful neighborhood help and casual
work within the meaning of Section 1(1) of the German Act to Combat
Undeclared Work (SchwarzArbG). The Platform is NOT an instrument for the
intermediation or initiation of undeclared work within the meaning of
Section 1(2) of the German Act to Combat Undeclared Work (SchwarzArbG).
(2) Users' Own Responsibility
Each user is solely responsible for ensuring that their activity on the
Platform complies with all applicable tax, social security, trade and
employment law provisions. In particular, users are themselves
responsible for:
a) carrying out the proper registration of a commercial activity with
the competent trade office (Gewerbeamt), insofar as the activity
exceeds the threshold of casual work and a trade registration
pursuant to Section 14 of the German Trade Regulation Act (GewO) is
required;
b) properly declaring all income from activities performed via the
Platform to the competent tax office;
c) paying social security contributions, insofar as an activity subject
to social security contributions exists;
d) complying with the provisions of the German Minimum Wage Act (MiLoG),
where applicable;
e) fulfilling all other applicable reporting, contribution and
notification obligations.
(3) No Determination of Employment Status by Beezybee
Beezybee does NOT make any determination of the social security or
employment law status of users. The Platform acts exclusively as a
technical intermediary. The question of whether an activity is to be
classified as self-employment, neighborhood help, a gratuitous favor or
dependent employment is a matter solely for the parties involved and the
competent authorities (in particular the German Pension Insurance
(Deutsche Rentenversicherung) pursuant to Section 7a of the German Social
Code Book IV (SGB IV) — status determination procedure).
(4) Binding Helper Disclaimer
Before applying for a job or a rental transaction for the first time,
each user must confirm a binding Helper Disclaimer. This disclaimer
points to the self-responsible obligations pursuant to paragraph (2) and
includes in particular:
a) trade registration pursuant to Section 14 of the German Trade
Regulation Act (GewO), if required;
b) taxation of income (exemption limit: EUR 256 per year pursuant to
Section 22 No. 3 Sentence 2 of the German Income Tax Act (EStG));
c) social security obligation and payment of contributions;
d) avoidance of undeclared work pursuant to the German Act to Combat
Undeclared Work (SchwarzArbG).
The confirmation is stored permanently with a timestamp and version
number. Without confirmation, no application is possible.
(5) Confirmation With Each Use
With each publication of a job (as a seeker) and each application for a
job (as a helper), the user confirms that:
a) the offered or sought activity complies with all applicable legal
provisions;
b) no commercial activity is carried out without the required
registration;
c) no undeclared work within the meaning of Section 1(2) of the German
Act to Combat Undeclared Work (SchwarzArbG) exists.
(6) Monitoring and Reporting
Beezybee reserves the right to:
a) monitor usage behavior for patterns indicating a commercial or
professional use of the Platform without corresponding registration;
b) in the case of reasonable suspicion of undeclared work or tax
evasion, inform the competent authorities (customs administration —
Financial Monitoring of Undeclared Work (Finanzkontrolle
Schwarzarbeit), tax office, German Pension Insurance);
c) immediately suspend user accounts in the case of suspected violations
of the German Act to Combat Undeclared Work (SchwarzArbG).
(7) Indemnification
The user indemnifies the Operator against all claims by third parties
arising from an unlawful use of the Platform, in particular from
undeclared work, tax evasion or violations of trade law provisions,
insofar as the user is responsible for the legal violation.
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Section 3 ACTIVITIES REQUIRING A LICENSE AND PROHIBITED ACTIVITIES
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*** CRITICAL SECTION ***
(1) Prohibited Activity Categories
The following activities may NOT be offered, sought or intermediated via
the Beezybee Platform, as they are subject to a special permit, licensing
or master craftsman requirement:
a) Electrical Installation Work
Legal basis: Section 13 of the German Low Voltage Connection
Ordinance (NAV), Section 49 of the German Energy Industry Act (EnWG)
Explanation: Work on electrical installations may be carried out
exclusively by specialist businesses entered in the installer
register of the grid operator.
b) Gas, Heating and Sanitary Installations
Legal basis: German Gas Installation Ordinance (GasInstV), German
Drinking Water Ordinance (TrinkwV), German Trade and Crafts Code
Annex A No. 24
Explanation: Work on gas and drinking water lines as well as heating
systems requires entry in the Crafts Register (Handwerksrolle) and in
the installer register of the utility company.
c) Roofing Work
Legal basis: German Trade and Crafts Code (HwO), Annex A No. 4
Explanation: The roofing trade is a craft requiring a license
pursuant to Section 1(1) of the German Trade and Crafts Code (HwO) in
conjunction with Annex A.
d) Medical Treatments and Healthcare Services
Legal basis: German Act on Non-Medical Practitioners (HeilprG),
German Medicinal Products Act (AMG), German law on medical devices
Explanation: The practice of healing requires a permit pursuant to
Section 1 of the German Act on Non-Medical Practitioners (HeilprG).
This also includes physiotherapy, osteopathy, psychotherapy and
comparable activities.
e) Legal Advice and Legal Services
Legal basis: German Legal Services Act (RDG), in particular
Sections 2, 3 of the German Legal Services Act (RDG)
Explanation: Legal services may only be provided by persons who are
authorized to do so under the German Legal Services Act (RDG)
(attorneys, registered legal service providers).
f) Tax Advice
Legal basis: German Tax Advisory Act (StBerG), in particular
Sections 2, 3 of the German Tax Advisory Act (StBerG)
Explanation: The commercial provision of assistance in tax matters is
reserved exclusively to the persons and associations named in
Section 3 of the German Tax Advisory Act (StBerG).
g) Chimney Sweep Work
Legal basis: German Chimney Sweep Trade Act (SchfHwG), German Trade
and Crafts Code Annex A No. 12
Explanation: Chimney sweep work, in particular sweeping, inspection
and measurement activities, is subject to the German Chimney Sweep
Trade Act (SchfHwG) and the German Trade and Crafts Code.
h) Optometry
Legal basis: German Trade and Crafts Code (HwO), Annex A No. 33
Explanation: The optician trade is a craft requiring a license with
a master craftsman requirement.
i) Motor Vehicle Technology
Legal basis: German Trade and Crafts Code (HwO), Annex A No. 20
Explanation: Work on motor vehicles (repair, maintenance, inspection,
preparation for the technical inspection/emissions test) is subject
to the master craftsman requirement as a craft requiring a license.
This list is not exhaustive. The Operator reserves the right to add
further activity categories that are subject to an official permit,
licensing or professional regulation.
These activities are currently not intermediated via the Platform. The
Operator is reviewing the introduction of a separate professional area in
which qualified providers with proof on file (e.g. entry in the Crafts
Register (Handwerksrolle), master craftsman certificate or authorization
to practice pursuant to Sections 7 et seq. of the German Trade and Crafts
Code (HwO)) may offer such services. Until this area is enabled, the
publication of corresponding offers remains blocked.
(2) AI-Supported Moderation
The Platform uses automated systems (AI moderation) to review jobs and
offers and to detect and automatically block the prohibited categories
named in paragraph (1).
(3) Sanctions in the Event of a Violation
a) First violation: The user receives a written warning via the
Platform with reference to the relevant legal basis. The job/offer in
question is deleted.
b) Repeated violation: In the case of a renewed attempt to offer or seek
a prohibited activity via the Platform, the permanent suspension of
the user account occurs pursuant to Section 10.
c) Intentional circumvention: The attempt to circumvent the AI
moderation by means of obscuring formulations, code words or other
circumvention techniques is treated as a serious violation and leads
to immediate permanent suspension.
(4) Disclaimer of Liability
The Operator assumes no liability for the completeness and accuracy of
the AI-supported moderation. It cannot be excluded that permissible
content is erroneously blocked or impermissible content is not detected.
The responsibility for the lawfulness of the offered or sought activity
remains with the user.
(5) Proof of Qualifications
a) The Platform offers helpers the option to upload proof of
qualifications (e.g. trade license, master craftsman certificate,
Chamber of Crafts (HWK) card). Submitting proof is voluntary but may
be required for certain activity categories.
b) The Operator reviews uploaded documents exclusively for plausibility
(e.g. legibility, document type, obvious forgeries). This review does
NOT constitute any substantive confirmation of the validity,
currency or professional qualification.
c) The display "Proof on file" on a helper's profile merely confirms
that a document has been uploaded and a plausibility check has been
carried out by the Operator. It does not constitute any guarantee,
recommendation or certification.
d) The helper is solely responsible for the existence of required
qualifications, approvals, insurance and official permits. Submitting
proof on the Platform does not release the helper from this
self-responsibility.
e) The seeker (client) is required to review the helper's qualification
on their own responsibility, in particular in the case of activities
that require a special permit or license (see paragraph 1). The
Platform recommends having corresponding proof presented before
placing a job.
f) The Operator is not liable for damages arising from a missing,
invalid or insufficient qualification of a helper, irrespective of
whether proof was submitted on the Platform or not.
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Section 4 TAX NOTICES
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*** CRITICAL SECTION — NO SUBSTITUTE FOR TAX ADVICE ***
(1) No Tax Advice by Beezybee
Beezybee provides NO tax, social security or trade law advice. The
following notices serve exclusively as general information and do not in
any case replace individual advice from a tax advisor, auditor or
attorney.
IF YOU ARE UNCERTAIN ABOUT YOUR TAX OBLIGATIONS, PLEASE CONSULT A TAX
ADVISOR OR THE TAX OFFICE RESPONSIBLE FOR YOU.
(2) Tax Liability of Income
All income generated via the Platform is generally subject to income tax
and must be independently declared by the user in their income tax
return. This applies irrespective of the amount of income and
irrespective of whether a trade registration exists.
(3) General Information on Relevant Tax Thresholds
The following thresholds may be relevant for users of the Platform
(without claim to completeness or currency; the respective applicable
statutory provisions shall prevail):
a) Exemption limit for benefits in kind: Benefits in kind remain
tax-free up to EUR 50 per calendar month (Section 8(2) Sentence 11 of
the German Income Tax Act (EStG)). The applicability to monetary
payments from the Platform must be clarified on a case-by-case basis
with a tax advisor.
b) Small business regulation: Entrepreneurs whose total turnover did not
exceed EUR 25,000 in the previous calendar year and does not exceed
EUR 100,000 in the current calendar year may make use of the small
business regulation pursuant to Section 19 of the German VAT Act
(UStG) (no levying of VAT). Applicability requires an entrepreneurial
activity.
c) Trainer allowance / volunteer allowance: Insofar as the requirements
of Sections 3 No. 26 and 3 No. 26a of the German Income Tax Act
(EStG) respectively are met, tax allowances may be claimed. The
applicability to activities via Beezybee is not given without
further consideration and requires individual review.
(4) Reporting Obligations Under DAC7 / PStTG
The Operator is obliged, under the German Platform Tax Transparency Act
(PStTG) implementing the EU Directive DAC7 (Directive 2021/514/EU), to
report certain information about providers on the Platform to the German
Federal Central Tax Office (BZSt), insofar as the statutory requirements
are met.
a) The scope of the reporting obligation depends on the type of
activity: Personal services (Section 5(1) No. 2 of the German
Platform Tax Transparency Act (PStTG)) and the provision of means of
transport (No. 4) are reportable without any de minimis threshold.
The threshold of fewer than 30 activities and less than EUR 2,000
applies exclusively to the sale of goods (Section 5(1) No. 3). The
mere rental of movable property is not a relevant activity and is not
subject to reporting.
b) Data to be reported includes in particular: name, address, date of
birth, tax identification number, bank account details, number and
amount of transactions.
c) Affected users are informed by the Platform about the upcoming data
transfer BEFORE the report is made and have the option to review and,
if applicable, correct their stored data.
d) The reporting obligation exists irrespective of the tax liability of
the individual transaction. The report serves transparency purposes
and does not mean that taxes actually arise.
(5) Retention Obligation
Users are recommended to retain all receipts, payment confirmations and
communication in connection with transactions handled via the Platform
for at least 10 years (see Section 147 of the German Fiscal Code (AO)).
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Section 5 SAFETY NOTICES FOR HELPERS (BEEZYBEE)
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(1) Identity Check
Before accepting a job, the helper should review the seeker's in-app
profile, in particular whether identity proof is on file, ratings and
activity history. In the case of incomplete or suspicious profiles, it is
recommended not to accept the job and to report the user via the
reporting function.
(2) Payment Exclusively via the Platform
Helpers may NOT accept any payments outside the Beezybee Platform —
neither in cash, by bank transfer, PayPal nor by any other means. Only
payments handled via the Platform's own payment system are supported by
the platform-internal dispute resolution.
(3) Self-Responsibility for Insurance Coverage
a) As a self-employed person, you are responsible for your own insurance
coverage. Please check independently whether you need private
liability or business liability insurance for your activity.
b) In the case of activities with an increased risk of damage (e.g.
moving help, gardening with motorized equipment, renovation work), it
is recommended to check independently whether the existing insurance
coverage covers the specific activity.
c) The Platform provides NO insurance coverage for helpers.
(4) Right to Decline
Every helper has the unrestricted right to decline a job on-site if:
a) the actual conditions materially deviate from the job description;
b) safety concerns exist;
c) the helper feels uncomfortable or threatened;
d) the activity exceeds their qualification;
e) any other important reason exists.
Declining a job on-site has no negative effects on the user account,
provided it is reported promptly via the app.
(5) Personal Safety
a) Helpers should, for initial jobs, where possible inform a trusted
person about the location and period of the activity.
b) In emergencies, the emergency services (112/110) must be contacted
immediately.
c) Assaults, harassment or other safety-relevant incidents must be
reported promptly via the app's reporting function and, where
applicable, to the police.
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Section 6 SAFETY NOTICES FOR SEEKERS (BEEZYBEE)
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(1) Payment Exclusively via the Platform
Seekers may make payments exclusively via the payment system integrated
in the app. Only payments handled via the Platform are supported by the
platform-internal dispute resolution and can be traced in the event of a
dispute.
(2) Report Suspicious Behavior
Seekers are requested to report suspicious behavior promptly via the
in-app reporting function, in particular:
a) requests for payment outside the Platform;
b) threats, harassment or inappropriate behavior;
c) obvious lack of qualifications or deceptions;
d) damage to property.
(3) Review of the Helper Profile
Seekers should review the helper's profile before assigning a job, in
particular:
a) ratings and reviews from previous clients;
b) whether identity proof is on file;
c) number of completed jobs;
d) profile completeness.
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Section 7 SAFETY NOTICES FOR BORROWBEE (LENDING AND RENTAL MARKETPLACE)
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(1) Documentation of the Item Condition
a) Before handing over an item, its current condition must be documented
by the lender with photos. The Platform provides an in-app function
for this purpose.
b) Upon return, the condition of the item must be documented again
photographically.
c) The documentation serves as evidence in the event of a dispute and is
stored for the duration of the statutory warranty period.
(2) Liability Insurance
a) Both parties (lender and renter) are strongly recommended to have a
private liability insurance that covers damage to rented or lent
items.
b) The renter is liable for damages that arise to the item during the
rental period, unless they can prove that the damage was not caused
by them.
c) Beezybee assumes NO liability for damages to lent or rented items.
(3) Payment Handling (Deferred Payout)
a) A deposit is not collected via the Platform. The rental price is
collected (charged) at booking; the payout to the lender is held
back until release.
b) The payout to the lender takes place after confirmed arrival of the
item at the renter, plus an objection window of 24 hours. If the
lender confirms the flawless return of the item before the objection
window has expired, the rental transaction is deemed completed and
the payout may be released as of that point in time; complaints
reported by the renter within the applicable deadline remain
unaffected. In the case of a timely damage report, the payout is held
until clarification. Details are governed by the General Terms and
Conditions (Section 9).
c) The booked rental period is binding (fixed-term rental contract).
If the item is returned early, there is no (pro-rata) refund of the
rental price; only the renter's duties of care end earlier. For the
shipping handover method, the rental period starts upon arrival at
the renter; return shipping counts as rental time until the item
arrives back at the lender. The renter must dispatch the return
shipment early enough that the item arrives back at the lender
within the booked rental period (recommended: allow around 2 days
of transit time); otherwise the overdue rules apply.
(4) Damage Report
a) Damages to rented items must be reported via the Platform WITHIN 48
HOURS of being discovered.
b) The damage report must contain a description of the damage, photos of
the damaged item, as well as a damage estimate.
c) Late damage reports may impair the claims of the lender.
(5) Prohibited Items
The renting of the following items via Borrowbee is prohibited:
a) weapons and weapon-like objects;
b) narcotics and illegal substances;
c) stolen or illegally obtained items;
d) items whose possession or use violates applicable law;
e) items with significant hazard potential without appropriate safety
precautions.
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Section 8 AI-SUPPORTED FUNCTIONS
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(1) Areas of Application of Artificial Intelligence
Beezybee uses AI-supported systems in the following areas:
a) Categorization: Automatic assignment of jobs and offers to activity
categories;
b) Moderation: Detection and blocking of prohibited content and activity
categories (see Section 3);
c) Price suggestions: Recommendations for remuneration and rental fees on
the basis of comparable jobs/offers.
Note: The matching (suggestion of suitable helpers or appropriate items)
takes place via a purely algorithmic scoring system without the use of
AI/GPT and is described separately in the Privacy Policy (Section 4.5a).
(2) No Binding Decisions by AI
The AI-supported systems make NO binding decisions. All AI outputs
(categorizations, suggestions, recommendations) are to be understood as
assistance and recommendations. The final decision on the acceptance of a
job, the assignment, the price and all other aspects material to the
contract always remains with the user.
(3) Right to Human Review (Art. 22 GDPR)
Pursuant to Art. 22(1) of the General Data Protection Regulation (GDPR),
every user has the right not to be subject to a decision based solely on
automated processing — including profiling — which produces legal effects
concerning them or similarly significantly affects them.
a) Users may at any time request a human review of automated decisions,
in particular in the case of:
- suspension or restriction of jobs/offers by the AI moderation;
- account suspensions or restrictions on the basis of automated
pattern recognition;
- rejection of content by automated systems.
b) Requests for human review are to be directed to
support@beezybee-app.de and are processed within 5 business days.
(4) Transparency
Beezybee undertakes to label AI-generated content and recommendations as
such, insofar as this is technically possible and reasonable for the
user.
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Section 9 DATA PROTECTION IN THE CONTEXT OF USE
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In addition to the separate Privacy Policy, the following use-related data
protection provisions apply:
(1) Geo-Data Protection (Location Data)
a) Before a confirmed booking or job assignment, other users are shown
exclusively an approximate location (district level, surrounding
area).
b) The exact address is transmitted only after confirmed booking or
after assignment of the job to the engaged helper or the renter.
c) Location data is not stored permanently and is not passed on to
uninvolved third parties.
(2) Protection of Personal Data Between Users
a) Personal contact data (name, address, telephone number, email) is
disclosed between users only after confirmed job assignment or
booking and only to the extent necessary for the performance.
b) The independent disclosure of personal data between users before the
job assignment is prohibited pursuant to Section 1(2)(f).
(3) Chat Data and Message History
a) Messages between users are stored for dispute resolution and for the
enforcement of these Terms of Use.
b) The retention period is 12 months after completion of the respective
transaction, provided that no open dispute exists.
c) In the context of a dispute resolution procedure, chat data may be
viewed by support. Users are informed about this.
d) Legal basis for the processing: Art. 6(1)(b) and (f) GDPR
(performance of the contract and legitimate interest in dispute
resolution).
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Section 10 SUSPENSION AND EXCLUSION
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(1) Immediate Suspension
The following violations may lead to the immediate and permanent
suspension of the user account, in particular in the case of serious or
repeated violations:
a) undeclared work or reasonable suspicion of undeclared work
(see Section 2);
b) repeated offering or seeking of prohibited activity categories
(see Section 3);
c) handling of jobs, payments or transactions outside the Platform
(off-platform deals, see Section 1(2)(e));
d) fraud, identity theft or other criminal offenses;
e) threat of violence or use of violence against other users;
f) systematic rating manipulation;
g) intentional circumvention of the AI moderation (see Section 3(3)(c)).
(2) Warning System for Minor Violations
In the case of minor violations of these Terms of Use, the following
graduated system applies:
a) First warning: Written notice via the Platform with a request to
cease and desist.
b) Second warning: Temporary restriction of the Platform functions (e.g.
suspension of job publication for 14 days).
c) Third warning: Permanent suspension of the user account.
The Operator reserves the right to skip levels depending on the severity
of the violation.
(3) Objection Procedure
a) Against a suspension or restriction of the user account, the user may
lodge an objection within 14 days of receipt of the suspension
notice.
b) The objection is to be directed in writing (email is sufficient) to
support@beezybee-app.de and must contain a statement of reasons.
c) The Operator reviews the objection within 10 business days and informs
the user of the result.
d) During the objection procedure, the suspension remains in effect.
(4) Reporting to Authorities
In the case of suspected criminal conduct — in particular fraud
(Section 263 of the German Criminal Code (StGB)), coercion (Section 240
of the German Criminal Code (StGB)), tax evasion (Section 370 of the
German Fiscal Code (AO)), undeclared work (Section 1 of the German Act to
Combat Undeclared Work (SchwarzArbG)) — the Operator reserves the right
to report to the competent law enforcement authorities and/or the
Financial Monitoring of Undeclared Work (Finanzkontrolle Schwarzarbeit)
of the customs administration.
(5) Consequences of the Suspension
a) Suspended users lose access to all Platform functions.
b) Open transactions are handled in accordance with the General Terms and
Conditions.
c) Outstanding payouts are — subject to any counterclaims of the
Operator — processed within 30 days.
d) Re-registration with a new account after suspension is prohibited and
leads to immediate renewed suspension.
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Section 11 INTELLECTUAL PROPERTY
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(1) Protective Rights of the Operator
a) All rights to the Platform "Beezybee", including (but not limited to)
the trademarks "Beezybee", "Borrowbee", logos, graphics, designs,
algorithms, AI models, source code, databases and documentation,
belong exclusively to the Operator.
b) The use of the Platform does not establish any license or usage rights
to the aforementioned protective rights beyond the intended use of
the Platform.
c) Any reproduction, distribution, making available to the public,
adaptation or other exploitation without the express written consent
of the Operator is prohibited.
(2) User-Generated Content
a) The rights to content created by the user (texts, photos, ratings)
remain with the respective user.
b) By uploading or creating content on the Platform, the user grants the
Operator a non-exclusive, temporally unlimited, geographically
unrestricted, free of charge and sublicensable license to use,
reproduce, display and distribute this content within the scope of
the operation of the Platform.
c) This license serves exclusively the operation and promotion of the
Platform and does not expire upon deletion of the user account,
insofar as the content is part of completed transactions or ratings.
d) The user warrants that they hold the necessary rights to the content
uploaded by them and do not infringe any third-party rights.
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Section 12 DISCLAIMER OF LIABILITY FOR INTERMEDIATION
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(1) Role as Intermediary
Beezybee acts exclusively as a technical intermediary platform. The
Platform merely provides the technical infrastructure for the initiation
and handling of legal transactions between users (seekers and helpers, or
lenders and renters).
(2) Not a Contracting Party
The Operator does not at any time become a contracting party to the
contracts concluded between the users (service contracts, rental and
lending agreements). The contractual relationship exists exclusively
between the respective users.
(3) No Warranty
a) The Operator assumes, to the extent permitted by law, NO warranty for
the quality, safety, lawfulness or suitability of the services or
items intermediated via the Platform.
b) The Operator assumes, to the extent permitted by law, NO warranty for
the accuracy of the information in user profiles, job or offer
descriptions.
(4) No Employment Relationship
Between the Operator and the users (neither seekers nor helpers), there
exists NO employment relationship, employee-like relationship or other
employment relationship. The users act independently and on their own
responsibility.
(5) Liability in the Case of User Disputes
a) The Operator is NOT liable for disputes between users, including (but
not limited to) disagreements over the quality, scope, timing or
remuneration of a rendered service.
b) Within the scope of its support, the Operator provides a voluntary
mediation function, without being obliged to do so.
c) The decision of support in the mediation procedure is not legally
binding. The users are free to take legal action.
(6) Limitation of the Operator's Liability
The liability of the Operator is governed by the provisions of the
General Terms and Conditions. The Operator is liable — regardless of the
legal grounds — only in the case of intent and gross negligence, as well
as in the case of the breach of obligations material to the contract
(cardinal obligations). In the case of slightly negligent breach of
cardinal obligations, liability is limited to the foreseeable damage
typical for the contract. Liability for damages arising from injury to
life, body or health remains unaffected by this.
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Section 13 SETTLEMENT PROCEDURE FOR BEEZYBEE JOBS (RELEASE OF HELD AMOUNTS)
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(1) Purpose and Delimitation
Payments for Beezybee jobs are held until their release by our payment
service provider Stripe. The following settlement procedure governs
exclusively when and in what amount the held amount is released. The
statutory rights and claims of the parties among each other, in
particular warranty, reduction and damage claims, remain unaffected. The
Platform is an intermediary; it makes no decision on the merits in the
settlement procedure and assumes no conciliator or arbitrator role. The
subject of the procedure is solely the job price (job value). The service
fee of the Operator is not the subject of the settlement procedure; it
remains in place in accordance with Section 7(3)(h) of the General Terms
and Conditions, as it is the consideration for the intermediation already
rendered. Only in the case of an agreement on 0% (acknowledged complete
non-performance) is the service fee also refunded.
(2) Commencement of the Procedure
a) If the helper reports a job as completed, the seeker (client) may
start a settlement procedure in the app within 24 hours of this
report.
b) If the seeker does not start a procedure within this period, the held
amount is released to the helper in the regular process.
(3) Course of the Procedure
a) The seeker proposes which share of the job price shall be released to
the helper. Shares from 10% to 90% in steps of ten are permitted. A
proposal of 0% is only permitted if the seeker asserts that the job
was completely not performed.
b) The helper may accept or reject the proposal in the app.
Counter-proposals by the helper are not provided for.
c) If the helper accepts the proposal, the held amount is bindingly
released in accordance with the proposal: the proposed share to the
helper, the remaining amount back to the seeker.
d) If the helper rejects, the seeker may improve exactly once, that is,
propose a higher share. In total, a maximum of two proposals are
permitted.
e) If the helper also rejects the second proposal, the undisputed part,
that is, the share most recently proposed by the seeker, is released
to the helper. The remaining residual amount remains held by our
payment service provider Stripe (paragraph 4).
f) If the helper does not react to a proposal, their payout remains held
until their reaction; they are reminded of this in the app. If the
seeker does not improve within 48 hours after a first rejection, the
undisputed part is automatically released in accordance with
letter e).
(4) Withheld Residual Amount, Obligation to Provide Proof, Inaction,
Deposit in Court
a) If the settlement procedure ends without a complete agreement
(paragraph 3 letter e or f), the seeker is obliged, within 90 days
from this point in time, to prove to the Platform that they are
further pursuing their claims. As proof, the following in particular
apply: judicial enforcement, the application for a payment order
(Mahnbescheid), or an agreement confirmed by both parties.
b) If the seeker does not provide this proof in due time, the residual
amount is released to the helper.
c) If the parties prove an agreement, the residual amount is released in
accordance with this agreement.
d) If the helper does not react to a proposal for 90 days, the held
amount is released in accordance with this proposal.
e) The Operator is entitled to deposit the residual amount publicly by
way of substitution in accordance with the statutory provisions.
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Section 14 CONTACT
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General Support and Complaints:
Email: support@beezybee-app.de
Data Protection Inquiries:
Email: datenschutz@beezybee-app.de
Written Contact:
Beezybee, Owner Dirk Bock (Sole Proprietor)
Theodolindestr. 32a
76744 Wörth am Rhein
Responsible Supervisory Authority for Data Protection:
Der Landesbeauftragte für den Datenschutz und die
Informationsfreiheit Baden-Württemberg
Lautenschlagerstraße 20
70173 Stuttgart
Consumer Dispute Resolution:
The Operator is neither obliged nor willing to participate in a dispute
resolution procedure before a consumer arbitration board, unless required
by law.
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Section 15 FINAL PROVISIONS
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(1) Amendments to these Terms of Use
The Operator reserves the right to amend these Terms of Use at any time
with effect for the future. Amendments are communicated to the users at
least 30 days before they take effect in text form (email or in-app
notification). If the user does not object to the amendments within 30
days of receipt of the amendment notice, the amended Terms of Use are
deemed to have been accepted. The objection period and the legal
consequences of silence are pointed out separately in the amendment
notice.
(2) Relationship to the General Terms and Conditions
These Terms of Use supplement the General Terms and Conditions of the
Platform "Beezybee". In the event of conflicts between these Terms of Use
and the General Terms and Conditions, the General Terms and Conditions
take precedence, unless the General Terms and Conditions expressly refer
to the precedence of these Terms of Use.
(3) Severability Clause
Should a provision of these Terms of Use be or become invalid or
unenforceable, the validity of the remaining provisions shall not be
affected thereby. In place of the invalid or unenforceable provision, a
provision shall apply that comes closest to the economic purpose of the
invalid or unenforceable provision. The same applies to any regulatory
gaps.
(4) Applicable Law
The law of the Federal Republic of Germany applies, excluding the UN
Convention on Contracts for the International Sale of Goods (CISG). For
consumers, the mandatory consumer protection provisions of the state in
which the consumer has their habitual residence additionally apply,
insofar as these are more favorable to the consumer.
(5) Place of Jurisdiction
For disputes with business entities, the exclusive place of jurisdiction
is Karlsruhe. For consumers, the statutory provisions on the place of
jurisdiction apply.
(6) Language
The German version of these Terms of Use is authoritative. Translations
into other languages serve information purposes only.
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Last updated: July 2026
© 2026 Dirk Bock / Beezybee. All rights reserved.
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